UniCredit Leasing Client Experience

UniCredit Leasing, a member of UniCredit Group, together with the Zagrebačka Bank, the largest Croatian bank, has a mission to become the leading leasing company and thus contribute to economic prosperity and Croatian growth.
Business Visualizer helped us to capture IT requirements for a major implementation of document automation solution in systematic, easy and fast manner.

Eugen Paić-Karega

CEO, UniCredit Leasing Croatia

The Challenge

UniCredit Leasing Croatia made a decision to improve throughput, speed and customer experience in its core processes, from client application to leasing approval.

The Solution

Mola-Mola brought Business Visualizer as project tool, to gather and collaborate on business requirements, visualizing core business processes within the scope in order to facilitate creating systematic, clear and quality detailed designs with all key process participants. This was delivered fast and the user community responded enthusiastically. Maintaining precision and quality helped us to save significant amount of time (and costs) of internal resources.

The Result

Thanks to strong quality and great collaboration, project is developing according to the schedule and delivering quality beyond the initial expectations. The document automation project with Mola-Mola and EMC2 Documentum proved to be the right choice. Upon completion of the project, UniCredit Leasing Croatia will evaluate further usage of the Business Visualizer within the areas of quality and process management.